Customer service

The entire ollygan.com team is committed to providing you with high-quality service. In this sense, after quality control, each item is wrapped in tissue paper and placed in its own packaging. Jackets, vests, coats and suits are delivered in a protective cover.

As part of the right of withdrawal, defined in Article L 121-20 of the French Consumer Code, the Customer has a period of 14 days from the date of receipt of his order to return any item that he/she does not find suitable and request an exchange or refund without penalty.

We accept returns for exchange or refund up to 15 days after receipt of the order by the Customer. Returns are free!

The returned item must be in good condition, must not have been worn (except to try on), must be in its original packaging and must imperatively be accompanied by the corresponding invoice or a copy thereof along with the return card present in the package. Items returned incomplete, worn, damaged or dirty by the Customer are not accepted.

The procedure for the refund and/or exchange of your products is explained on the return card sent with your package.


Accept